Important Information
Policies
To help make your stay at Comfort Suites Mattoon in Mattoon as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies designed for smooth, stress-free stays.
Check-In and Check-Out
Check-in typically begins in the afternoon, with check-out scheduled for late morning.
Identification and Age Policy
Valid photo identification and an accepted payment method are required at check-in.
Pet Policy
Comfort Suites Mattoon does not allow pets on the property.
Smoking Policy
Designated non-smoking areas are maintained to ensure guest comfort.
Cancellation Terms
Cancellation and prepayment policies vary depending on the selected rate and should be reviewed prior to booking.